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Shandong Jinqiang Laser Smart Equipment Co., Ltd.
Custom manufacturer
3yrs
Shandong, China
Main categories: CO2 Laser Engraving And Cutting Machine, CO2 Laser Cutting Machine, CO2 Laser Engraving Machine, CO2 Laser Machine, Laser Marking Machine, Laser Welding Machine
Ranked #6 on-time delivery in Laser WeldersTotal floorspace (11,181㎡)Total staff (337)Design-based customizationFinished product inspection
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Shandong Jinqiang Laser Smart Equipment Co., Ltd.

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Performance
4.5/5
Satisfied5 reviews
  • ≤1h
    average response time
  • 100.0%
    on-time delivery rate
  • -
    {0} orders
International service centers
On-site technical support
Finished product inspection
Testing instruments (2)
CE
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Main products

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by SGS Group
Overview
Company registration date2022-07-11
Floor space(㎡)11181
Accepted languagesSpanish,English,German,Korean,Russian
Years exporting2
Years in industry2
Certifications
CEPRODUCTTTC-23-2704/0...
CEPRODUCTTTC-23-2704/0...
CEPRODUCTTTC-23-2704/0...
Production capabilities
Production lines5
Production machines30
Quality control
Product Support traceability of raw materialsYes
Product inspection methodInspection of all products
Quality control conducted on all production linesYes
QA/QC inspectors2
Trade background
Main marketsSouth America(10%), Eastern Europe(10%), Southeast Asia(10%)
Main client typesRetailer, Engineer, Wholesaler, Brand business, For private use, Manufacturer
R&D capabilities
Customization optionssample processing, graphic processing, customized on demand
New products launched in last year15
R&D engineers22
R&D engineer education levels7 postGraduate, 10 graduate, 5 juniorCollege
Reviews (5)
4.5 /5
Satisfied
  • Supplier service
    4.2
  • On-time shipment
    5.0
  • Product quality
    4.4
Unfortunately, it has been six weeks since we received our JQ1390G laser and it is still not functional. We have contacted JQ Laser’s after-sales support team multiple times but have found their support has been lacking. Often they will take days to respond to our emails and frequently ask the same questions we have already provided answers to. Initially our laser was shipped with the wrong micro-controller, and then a replacement microcontroller was sent without any of the settings for our machine. We had to ask for a user manual for the machine as none was provided. Through our own efforts we have managed to get the laser to cut ‘line’ paths but it still is not able to correctly read the G-Code for ‘fill’ paths. Becasue of the machine faults and lack of support from JQ Laser, after six week’s we’ve still not been able to complete our receiving inspection for the machine.
    Muy buen producto. 100% recomendado

      Response from supplier:

      Thank you for your recognition and support.
      05 Dec 2024
      See all reviews
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